Personalized Candle - 26 Font Styles -30+ Scents Cute Personalized Soy Candle, Valentines Day, gift for her, Valentines Decor

We gladly accept Wholesale orders and request you get in contact with us to discuss options. Typically, we would like to find out where you will be selling/distributing our products and if you can include any links/images thats always helpful too!

Personalized orders are welcome and our core business. If you would like something you don't otherwise see on our page please contact us - we reply quickly in most instances and are always happy to help, no matter how silly the question or request may be! :)

Pricing is typically very close to our items already in the store, so don't expect a shock for a custom order - we love what we do and we want you to love the price, product and process too! :)

When lighting a soy candle for the first time, allow the wax to melt all the way to the sides of the container.

The first burn of the candle should last at least as long as it takes to reach all the way to the edges of the container.

Failure to do this will often cause "tunnelling" which will limit the life of your new soy candle.

Soy wax does not burn as hot as paraffin wax, so soy wax candles require a thicker wick, which does not burn 100% and may need to be trimmed regularly.

Aim to trim your wick to about 6-8mm/ 1/4" before you re-light your candle. This will ensure a long lasting candle, minimize soot and remove any mushrooming of carbon on the end of the wick.

Extinguish your candle by dipping the wick into the melted wax and straighten. This will stop the wick smoking and will help with re-lighting the next time.

Please remember the candles are hand poured, not massed produced- and although every effort is made to ensure consistency, every candle will be different.

When using completely natural soy wax, sometimes you may notice darker patches or wet spots in your container candles.
This is not a fault, simply a small blemish where the wax has not adhered to the glass 100%. The top of your candle may also appear slightly uneven, this is also a sign of natural soy wax being hand poured.

CURRENT PROCESSING TIME: 1-2 Business Days

We need a little time to create each order. During busy periods we will extend the maximum processing time accordingly. We will however, always try to ship long before the stated processing time wherever possible. Processing time factors in manufacturing time and length of order queue or any extreme circumstances (inclement weather, supplier delays etc). Processing time is in no way related to shipping time.

As per our Policy section, we will gladly cancel an order if contacted within 12 hours, so long as the order hasn't already shipped. Custom or personalized orders cannot be canceled or refunded, especially if production has begun.
Refunds will all incur a 10% re-stocking fee to cover the cost of administration and re-listing.

Unauthorized returns will not be accepted or credited.

We are very happy to add Gift Notes to packages, and personalize candles to your specification. Please note however, we cannot be held responsible for spelling mistakes, errors or typos in your message. We will generally copy & paste notes and personalizations to ensure accuracy - please proof read your messages & personalizations!
We understand that personalizations are exactly that, fun, sweet, inside jokes, personal - and do not consider it our place to question or automatically correct what may appear to be an error.

Please note, during busy periods- we aren't always able to view buyer notes left at checkout until the orders are processed. If you have an urgent question please send us a message.

We are not responsible for delays or damages caused by shipping carriers such as USPS and FedEx. Similarly, lost and stolen packages must be handled with the respective carrier and local law enforcement.

Typically, Lavender Vanilla is our most popular candle scent for all occasions. Thanks to its light, fresh fragrance and inoffensive notes it makes for a great choice especially if you're not 100% certain what you or a recipient loves!

In an effort to provide the best experience for our customers, we're proud to offer FedEx 2 Day shipping on many qualifying orders of two or more candles. Etsy's Shipping settings don't allow us to offer both USPS and FedEx simultaneously, but rest assured if your order is shipped with FedEx it's only because it'll get to you much FASTER than USPS could offer.

This has helped us reduce transit times for many West Coast and Rural areas by as much as 4 business days.